Discuss the following questions. You should identify strategies for managing anger effectively (actions both Kelly and Kyle might take to better manage the other person's anger) as well as potential obstacles for achieving those goals.

1. Discuss the role of anger in this conversation.
2. Evaluate Kelly's expression of anger. How could she have expressed her anger more effectively?
3. Evaluate Kyle's reception of Kelly's anger. Describe strategies Kyle could have used to manage the conflict more productively?
4. Give one example of how you could help either person reframe her or his interpretation of the other.
5. Describe the obstacles Kelly and Kyle might have to overcome.