Discuss the formal and informal structure of an organization. What organizational element contributes most to people's effectiveness? Define a job and a job description. Why do organizational goals and individual goals not necessarily match? List and discuss the two primary points of view for maximum system effectiveness. What was the main reason for job specialization during the early twentieth century? Discuss job enlargement and job enrichment. List and discuss the factors that encourage automation. Discuss Maslow's hierarchy of needs. Discuss Herzberg's motivation-hygiene theory