Discuss the impact of Encouraging the Heart (or not) on the transformational a leader's ability to achieve their desired outcome. Discuss a time when you worked in an environment where your efforts were recognized and appreciated. What behaviors did the leader exhibit? How did this affect your commitment to the task, team, your performance and/or change initiative? Discuss a time when you worked in an environment where your efforts were not recognized and appreciated. What behaviors did the leader exhibit? How did this affect your commitment to the task, team, your performance and/or change initiative? Note: its two examples, one when it was appreciated and one when wasn't. You can create scenarios. Thanks