-Discuss the role of policies and procedures for outlining communication responsibilities and provide two (2) examples of human resource communication responsibilities.

 

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1. Read the following case study and answer the accompanying questions that follow (Q14A-14C).

 

You are the HR Manager for a small team working at a retail clothing store. In the past few weeks you have noticed that two of your staff members - John and Anna have been 'debating' over email. Both employees have been impolite to one another and have written passive-aggressive emails, in addition to sending sarcastic images and memes.

 

14A. Outline the implications of John and Anna's email conflict if left unattended.

 

14B. List two (2) risks or safety hazards associated with John and Anna's current communication style if left unresolved.

 

14C. Describe the implications of sending inappropriate images and memes.