Question
Discuss the the customer is always rightattitude. Please provide detailed responses to the followingquestions: 1. As a customer, do you believe that you are always
Discuss the “the customer is always right”attitude.
Please provide detailed responses to the followingquestions:
1. As a customer, do you believe that you are always right andthat companies should cater to what you want to have?
2. As an employee, what do you do when you believe the customeris right, but the company leaves you no option to assist thecustomer?
3. As the management of a business, what can you do to empoweryour employees to help customers, but prevent them from “givingaway the farm?”
(Subject -Service Sector Management)
Please make sense
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