Discuss three ways that health care leaders involve the patient/consumer to increase quality care. (In at least three to four paragraphs). Review Helen Haskell's video and in at least three to four paragraphs describe how this voice and others like hers can be used in continuous quality improvement to impact patient safety in health care organizations.(HIM Competence VI.4, Level 2) Using Google Slides or PowerPoint create a brief presentation (3-5 slides) you would use for leaders to describe the need for readiness in an organization for change and the need to understand the organization's capacity for change. Also consider some of the challenges to spreading change