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discussing what you have learned in this class regarding Total Quality Management. You will demonstrate how each Course Objective is applied to the concepts of

discussing what you have learned in this class regarding Total Quality Management. You will demonstrate how each Course Objective is applied to the concepts of Total Quality Management with a current business issue

You will be required to select a company of your choice

You will also be required to identify a current issue the company is facing and provide a recommendation on how to address this issue through an analysis and use of one of the quality tools, problem solving and decision making approaches, or continuous improvement methods. You will be required to provide details on your assessment

uses at least three (3) peer reviewed references.

organize your thoughts and frame the approach regarding:

  • Background of TQM
  • Background of company selected in relation to Course Objectives
  • Analysis of quality tools used, problem solving and decision making approaches.
  • Summary and Recommendations - Summarize your findings discuss any recommendations for the company or TQM program

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