Discussion Board - Business Process Management and Social Networks 1515 unread replies.1616 replies. BPM and Social Networks Case.pdfDownload BPM and Social Networks Case.pdf Please read the case and answer the following questions: How would you identify the core processes in a business? How should the company's strategy be considered in doing so? Communication is facilitated by social networking and Facebook specifically. The paper states that social networking regarding companies' processes has its drawbacks including "anything that is said, even at a restricted level or "private", can earn a dimension not planned". What do you think that means? How might that problem be avoided or, at least, minimized? How can social network data from social networks such as Facebook be used in to identify and manage business process improvement projects. How might they be used in the "Control" phase of DMAIC? As a business process improvement leader or responsible executive, how would you use forums, blogs, wikis, Twitter, Facebook, etc. in business process improvement initiatives and why or why not would you use them