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DISCUSSION QUESTIONS 1. Describe how the quality management mindset compares with the scientific method 2. How do Lean and Six Sigma approaches to quality
DISCUSSION QUESTIONS 1. Describe how the quality management mindset compares with the scientific method 2. How do Lean and Six Sigma approaches to quality management differ? How are they similar? 3. Name a type of waste identified in the Lean approach to quality management and give an example from healthcare. 4. What advantage does the combination of Lean and Six Sigma offer to practitioners of healthcare quality management? 5. Why do you think that evidence-based management has been infrequently adopted by healthcare managers? How would you recommend overcoming these barriers?
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