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Discussion Questions How does a business create a competitive advantage? Define customer-centric and operational-centric as it relates to a business. Discuss the differences in strategy
Discussion Questions
- How does a business create a competitive advantage?
- Define customer-centric and operational-centric as it relates to a business.
- Discuss the differences in strategy between a customer-centric business and an operational-centric business.
- What are the common reasons a business might run out of cash?
- What are the typical sources of cash when a business needs additional working capital?
Exercises/Problems
- For each of the following, indicate whether it is a customer-centric or operational-centric business.
| Business | Customer-Centric or Operational-Centric? |
|---|---|
| Tiffany & Company | |
| Walmart | |
| L.L. Bean | |
| Michael Kors | |
| Apple | |
| The Dollar Store | |
| The Sharper Image | |
| McDonald's | |
| The local credit union | |
| Dell Computer | |
| United Airlines | |
| Motel 6 | |
| Ritz-Carlton Hotels | |
| Costco | |
| Bank of America | |
| Microsoft | |
| A gas station | |
| Four Seasons Restaurant | |
| Taco Bell | |
| The Department of Motor Vehicles |
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The Handbook Of Financial Instruments
Authors: Frank J. Fabozzi
1st Edition
0471220922, 978-0471220923
