Question
Disney employees must be friendly and upbeat by nature, and are all trained to carefully understand customers and to make guests happy. Based on this
Disney employees must be friendly and upbeat by nature, and are all trained to carefully understand customers and to make guests happy. Based on this description only, Disney's competitive advantage is to engage in ________ differentiation.
Group of answer choices
channel
imaginary
product
people
reliable
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Wildlife Ecology Conservation And Management
Authors: John M. Fryxell, Anthony R. E. Sinclair, Graeme Caughley
3rd Edition
1118291077, 978-1118291078
