1. Distinguish between transformational leadership and transactional leadership. What does the Leader-Member-Exchange (LMX)Theory have to say about the relationship between organization members and organization leaders?

2. What are the big five personality traits? What are differences in visual perception, self perception and social perception? How can you create good first impression at a job interview?

3. a. Distinguish between the following: -Matrix organizations -Boundaryless organizations -Learning organizations b. What are the different types of organization cultures? How do they differ from one another?

4. What are the barriers to effective communication at work?

5. What is SMART goal setting? When are they most effective? What can the job characteristics model tell us about employee motivation?

6. How many ways can you manage conflict at work? Compare and contrast the conflict management styles. Which style would you prefer and why?