Distribution starts at the factory. Managers choose a set of warehouses and transportation carriers that will deliver the goods to final destinations in the desired time or at the lowest total cost. Which of the following is a true statement about Zappos? a Zappos took orders and allowed its vendors to do the shipping because it was the best way to get the product to the customer fast and efficiently. b Zappos gave up 25% of its revenue, even though it was not a profitable business at the time, to use the revenue to start its own shipping and customer service call center. c Zappos built small warehouses all around the country to speed delivery time. d Zappos started doing its own shipping and customer service and saw a 25% increase in revenue immediately. e When Zappos first started, it shipped its products using the drop shipment method. This was successful and Zappos continues to use this mode of shipping