Distributors and retailers rely on storage warehouses.

a. True

b. False

2. At __________ level, supply chain decisions are made with long term objectives & outcomes.

a. Performance

b. Strategic

c. Tactical

d. Operational

3. What is demand uncertainty?

a. External and out of control factors that cause the demand to fluctuate

b. Inability to understand customer behavior due to lack of research

c. Lack of visibility into customer demand due to the absence of Electronic Data Interface (EDI)

d. A manufacturer's inability to meet and satisfy customer demand