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Divide into three teams, with each team assigned to one of the following rules; Hotel Guest Judge Have each team read the following scenario, then

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Divide into three teams, with each team assigned to one of the following rules; Hotel Guest Judge Have each team read the following scenario, then answer their individual ques- tions below: The sales department at the Remington Hotel made a mistake. it booked two weddings, for the same night, in the Grand Ballroom. The error was not uncovered until six weeks prior to the weddings. A clerical error in the sales ofce resulted in the overbooking. The second party booked in the ballroom has now been informed may, there is no acceptable, altemaiive space available in the hotel. The estimated revenue that would have been generated from the second wedding was apprl'dltEbF $30,000 (300 guests @ $100.00 each). For the Hotel's team: 1. What level of compensation for the guest do you feel is appropriate due to your hotel's contract breech? 2. Assume that the only available, comparable, and alternative site for the over- booked guest's wedding reception would cost the guest $40,000. What lave] of compensation for the guest do you now feel Ishould. be appropriate due to the hotel's contract breech? For the Guest's team: 1. What are some expenses you will incur (in addition to the alternative hotel's actual charges) because of the weddings venue change [i.e., additional printing costs for new invitations, guest relocation costs, and the like}? 2. Assume that the only available, comparable, and alternative site for your wedding reception would cost you $40,000. What level of total compensation do you now feel is appropriate due to the hotel's contract breech? For the Judge's team: 1. Assume that the only available, comparable, and alternative site for the over-booked guest's wedding reception would cost that guest $40,000. Assume that the contracting wedding party also indicates that they would spend an additional $5,000 for reasons directly related to the weddings venue change. What level of compensation for the guest do you feel would be appropriate due to the hotel's contract breech? '2. In addition to the costs indicated in #1 above, assume that the guests ala made a claim for an extra $25,000 to compensate them for the tiine, effort, and embarrassment related to the wedding's venue change. What level of compensation fur the guest do you feel would be appropriate due to the hotels contract breech

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