DKY is a newly incorporated Financial Consulting Company, which starts in a year 2018

by15 Ethiopian Diaspora members. The company has provide financial consulting services

for all saving and credit association in Addie on how to mobilize a large scale of funds from

the society and individuals personal savings through awareness creation training. The

Managements of the company has approved a total required capital budget of 5 Billion birr,

of which 3 billion bill contributed by members and the remaining will be borrowed from

bank in order to run the day today operation of their business. The company planned to

open an account at Awash International Bank Share Company that enables them to use

cheeses, foreign currencies and other facilities. Suppose that you are a bank clerk at Awash

International Bank and they approach you to have an advice on account opening.

Task 1.1. What is your role, in opening and maintaining customer account of DKY Company?

Task 1.2.What are the relevant information's & required documents you gather to open

customer account & how do you verify relevancy of information presented by customers upon opening an account?

Task 1.3. what are possible types of Services provided by your bank to customers list at least 5 ?

Task 1.4. Assume DKY Company is dissatisfied with the service of your bank & is decided to

close the account. Show how you transfer or close customer account?

Task 1.5. Demonstrate how to use workplace business technologies & Write the input devices you might use to process & organize data?