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Do you have personal experience with this company? If so, describe your impressions as a customer. How does this organization differ from other successful service,whatdo

  1. Do you have personal experience with this company? If so, describe your impressions as a customer.

  1. How does this organization differ from other successful service,whatdo you think aresome of the strengths of FedEx?

  1. Related to providing quality customer service, what do you think are some of the strengths of FedEx?

  1. As a current or potential customer, what do you think thecompanymight do to improve customer service andsatisfaction?

  1. Would you want to work for this company? Why or why not?

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