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Do you think your company (or your division of thecompany) is more product-focused than customer-focused (even if your customers are internal customers)? How do you

Do you think your company (or your division of thecompany) is more product-focused than customer-focused (even if your customers are internal customers)? How do you think your company or division could become more customer-focused? Do you think such a change in focus would motivate more innovation (creative destruction)?

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