Does HRM lead to improved organizational performance? 

Organization: Pack leader BPO Outsourcing Telemarketing Company.

1) Discuss on the role of Human Resource Management in improving Organizational and employee performance.

2) Evaluate the role of Human Resource planning relating to the external environment and how they affect the organizational plan and objectives.

3) Describe how the organization ensures the best and appropriate practices are in place especially in terms of recruitment and selection and equal opportunities.

4) Examine the role of employee relations manager in designing policy concerned with building relationships with employees on a collective / individual basis, encouraging involvement and participation and handling major initiatives such as improved flexibility and redundancy.

5) How has the decision making, and operations of the chosen organization changed due to the challenges imposed by the Covid 19 pandemic?