Does Toyota have an insular and inbred corporate culture? Probably. But it's been that way for a long time, and it's far from clear that its organizational culture is responsible for failures in the increasingly complex technological systems in today's cars.

If Toyota is not the cause of unintended acceleration, why was it blamed for it?

Is it possible to have a strongeven arrogant culture and still produce safe and high-quality vehicles?

If you were the CEO of Toyota when the story was first publicized, how would you have reacted?