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don 4) 300-700 words Letter to Customer You own a business with selling terms of 1/10 and net/30. You have received a letter from a

don 4) 300-700 words

Letter to Customer

You own a business with selling terms of 1/10 and net/30. You have received a letter from a customer expressing concern about not receiving a discount for payment received 35 days after purchase. The goods were shipped FOB destination point. Should the customer have received a discount? Compose a letter responding to the customer's concerns.

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