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Dooright Enterprises Pty Report Dooright Enterprises Pty is a furniture retailer that encompasses five shops and a warehouse. A signicant amount of their trade is

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Dooright Enterprises Pty Report Dooright Enterprises Pty is a furniture retailer that encompasses five shops and a warehouse. A signicant amount of their trade is done everyplace the internet on their website. which has a secure online obtain facility. The organisation has a total of thirty five employees comprising of the CEO. cardinal managers in the areas of sales. marketing, finance and HR. twenty two sales staff. triad IT staff and five administrations staff. Networked computers and Outlook are chiefly used to manage their system; there is a formal system in place for related functions. As this manner of knowledge management is not efficient in our employment. it is suspected to be the main cause for loss of sales. Our objective is to provide recommendations to reform the current knowledge management system by providing for sale options and suggesdons. - Installing software to keep track of customer information - Implement new procedures to knowledge management Possible outcomes that the company will receive from updating their KMS and reinstalling up to date customer information software would benefit them in more ways than one; such as, POS will be go up again, they will gain more customers again, the amount of customer sales will grow much more than when they hadn't updated their systems. Possibilities that could come out of reinstalling a new Knowledge Management System would be that the PDS for the company with be twice as high then what it was before. Some Legislations that is needed to be kept in mind is the Privacy Law, Codes of Practice. Health a Safety. anti discrimination and ethical principles

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