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Dr. Jones is filing for boards in gastroenterology and has requested a report of all of the endoscopic procedures she performed last year from a

Dr. Jones is filing for boards in gastroenterology and has requested a report of all of the endoscopic procedures she performed last year from a manager of the HIM department. Is Dr. Jones considered a customer of the HIM department? Is so, is she an internal or external customer? Explain your reasoning.

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