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Dr. Lopez decided to change all of his patient files from paper copies to electronic versions. Christine, the office manager, resisted the idea because paper

Dr. Lopez decided to change all of his patient files from paper copies to electronic versions. Christine, the office manager, resisted the idea because "paper files have been good enough for hundreds of years." What is the general reason for Christine's resistance to change?

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Misunderstanding

Timing

Surprise

Inertia

Self-interest

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