Draft out an email to the Junior Coordinators (your assessor). You need to collect feedback on the new volunteer incentive scheme. In your email, make sure you ask for feedback in the following areas: How effective they feel the roll out of the new program was and reasons why How well the parents have adjusted to the changes The impact of the program on volunteering numbers in their clubs they work with How the changes have impacted on them in their role as junior coordinator. Make sure your email demonstrates leadership and support and provide them with a reasonable timeframe to respond