Drag the words into the correct boxes to complete the information on hotel operations. The division consists of the following departments: , guest services, concierge, security, and communications. office, reservations, large housekeeping maintaining The The concierge needs not only a knowledge of the they must want to and even international details. Many concierges speak several people and have a pleasant, outgoing personality. Because the percentage on all beverages is higher than on food items, revenue source for the food and beverage departments. of servicing and its services, but also of the front ; most important of all, hotel review planning are an important logistics luncheons high standards. numbers of rooms on a daily basis can be duties and responsibilities of an executive housekeeper call for exceptional leadership, organization, commitment to The rooms and city convention profit There is no such thing as a include a day for the food-and-beverage director. But some of his or her many duties may of the profit-and-loss (P&L) statement, , checking on each food-and-beverage a new menu, reviewing a staff throughout the hotel and visiting with guests and outlet motivation typical staff. bars schedule >> A of sales and/or board meetings, private to which a hotel may provide dinner parties and weddings are all examples detailed services. help challenging catering languages events