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shift manager determined that inventory deliveries should be increased to four per week, up from the usual three. Oven temperatures are monitored closely to
shift manager determined that inventory deliveries should be increased to four per week, up from the usual three. Oven temperatures are monitored closely to ensure that pizzas are properly cooked. Employees who bake the pizza rely on a centrally located wall clock to time the various combinations. There are cooking guidelines posted for each standard topping combination with instructions on what to do if a pizza is overcooked. Generally these are available to employees for snacking. All employees are responsible for ensuring the baked pizzas are cut, boxed, hand-labeled for delivery, and assigned to the next available driver. (Drivers work in a first-in/first-out method.) Your internal audit team determined, after reviewing information received from various external sources and reading Pizza Inc.'s internal communications on strategy, mission, and vision, that linking the business risks to business processes will assist Pizza Inc.'s CEO, chief financial officer, and chief operating officer with identifying the critical business processes and key success factors for each process. As part of the AIS team, you have to: A. Identify and list the key processes used by Pizza Inc. at their individual site locations. B. Determine the information needs for key processes C. identify the trigger factors for key processes D. Select a key process (one you consider critical to the success of an individual site location) and create a detailed-level process map of the activities. E. suggest a design to enhance this key process you selected F. Based on your observations and opinion of the potential effectiveness of the current activities to process you selected, create recommendations to mitigate the existing risks and improve performance. G. suggest an improved module for the process you selected (must be viable and cost effective)
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