Question
Dr.Ben Smith has a thriving healthcare practice. It's not long before he needs to hire another physician to manage the heavy patient flow. Dr. Alicia
Dr.Ben Smith has a thriving healthcare practice. It's not long before he needs to hire another physician to manage the heavy patient flow. Dr. Alicia Greene immediately notices that Dr. Smith's current office manager micromanages every aspect of the practice, especially the office finances. There seem to be no internal controls built into the practice's accounting operations. This concerns Dr. Greene. When she mentions it to Dr. Smith, he appears surprised. He states that his office manager has been a loyal employee for nearly 10 years and has contributed to the success of the practice.
- Is Dr. Greene right to be concerned about the current process? Explain why or why not.
- Is Dr. Smith's lack of concern justified, based on his office manager's loyalty to the practice? Why or why not?
- What are the possible future implications for the practice if Dr. Smith decides to continue to maintain the current practice within his office? Support your answer.
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