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duction: The success of a quality improvement project relies heavily on organizational culture. Frontline managers play a key role in influencing the organizational culture and
duction: The success of a quality improvement project relies heavily on organizational culture. Frontline managers play a key role in influencing the organizational culture and motivating frontline employees to adopt a quality-focused culture. For this assignment, you will assume the role of practice manager of a primary care department. The goal is to create a presentation that motivates your frontline staff and prepares them to take ownership of an upcoming quality improvement initiative. Assignment Directions: Assignment Details Create a 4- to 5-minute presentation that includes the following information: The importance of quality in the organization and in your primary care department. How your department plays an essential role in improving quality for the organization. An explanation of the importance of frontline staff in the success of quality improvement initiatives. Optional: Acknowledge current challenges that staff may be concerned will impact this work (i.e., staffing shortages)
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