Due to the Covid-19 virus, the tropical Oasis Hotel has closed its doors. Your manager has been recruiting new staff (online) in anticipation of the reopening. You are required to put together a handbook for the following task, that will be distributed to the new housekeeping staff, as it relates to the preparation of guest rooms.

A.

1. Give detailed explanations of how to clean and prepare guest rooms and offices.
2. Explain the proper procedures for turndown service for a couple.
3. Discuss the use of FOUR simple towel folding arts.

B.

Select a safety procedure in the housekeeping department and explain them to the newly employed colleagues. Include their roles in such procedures, along with any penalties for not following the stipulated procedures.