During a recent trip to her favorite restaurant, Sandy (owner of shop 1) met Chris Talley (owner of shop 7) (see Problem 14-28). Sandy and Chris had a discussion about market share for the quick-oil-change operations in their city.

Sandy: maybe 1 person out of 100 will try your shop after visiting one of my shops. In a month, I will have 99% of the market, and you will have 1% of the market.

Chris: In a month, I will have 99% of the market, and you will only have 1% of the market.

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