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During a sales presentation, a member of a potential customer's team shakes his head and says, I don't believe any of this. Your competition is
During a sales presentation, a member of a potential customer's team shakes his head and says, "I don't believe any of this. Your competition is simply better." In response, the sales professional provides testimonials and reviews that suggest otherwise. Which technique did the sales professional use to handle this potential customers objection?
Multiple Choice
denial
postponing
acknowledging the objection
deferral
rejection
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