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During his first six months at a local physician's practice, Brian reorganized the schedule for all four of his providers. He used the office scheduling

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During his first six months at a local physician's practice, Brian reorganized the schedule for all four of his providers. He used the office scheduling software program to manage the schedule and increased the office workflow, allowing time for more patient appointments. Which of the following was he demonstrating? Multiple Choice O Tact Ethnocentrism Assertiveness

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