During September 2020, Marcus offers bundling and item packing facilities (for standard size 242024) to give best facility to satisfy its industrial customers need at the Pacific Warehouse. Marcus plans to pack 93,750 items at the rate of 4.50 per item. Marcus estimates that variable cost (all resources) will be equal to 1.50 per item packed and that fixed costs (rent, electricity, and maintenance charges) will be equal to 58,000 p.m. In September 2020, Marcus packed 1,12,500 items and received 5,06,250 as total revenue. However, Marcus paid 1,80,000 on resources (including urgent purchase of tape at retail price).Recently, financial performance and market share of Pizza House has deteriorated. The company is the manufacturer and supplier of firefighting and safety equipment for industrial use and follows the international quality standards and uses the high grade raw material. It is a fast-growing brand that protects millions of people across the India, every single day. N2 has been offered a bid on a prospective export contract for 20,000 commercial fire extinguishers with following specification from USA buyer and the delivery terms is FOB. However, Marcus paid 1,80,000 on resources (including urgent purchase of tape at retail price). In addition, Marcus paid 70,000 to the warehouse administration for rent, electricity, and maintenance charges. (This past September was unusually hot, and Marcus is charged a percentage of the warehouses actual electricity bill.)

The CEO of Pizza House believes that reductions in customer satisfaction and flexibility, caused by a decline in operational performance, may have led to the recent deterioration. It has been suggested that to use the Lynch and Crosss Performance Pyramid to reverse this deterioration and four new measures for operational performance have been suggested. Due to popularity of E Commerce awareness among the customers, online food order system come up with new opportunity for food business. In a week downtime was 6 hours of which 5 hours are due to breakdown maintenance and remaining hour on account of power failure. Payment is then managed by cash on delivery, or with a credit card, debit card etc. when the delivery boy delivers the pizza at the customers place of delivery. In the recent meeting of top-level management at M-DCB, a major discussion took place regarding the functionalities of the bank account it offers to business customers. A' is a new product for the company and the market and meant for large scale production and long term survival in the market. A' is a new product for the company and the market and meant for large scale production and long term survival in the market.. in lieu of charges for transactions no interest shall be paid on credit balance if any maintained by the business customers hence has a traditional style of working; but bank now realise the need for change especially in its products; to survive and sustain the existing customer base, even to grow further. Management is positive with the improving culture, but anxious to know the benefit out of TPM implementation and its performance in terms of improvement in productivity. The executive head of the overall banking operation gave a briefing to board members about the existing features of bank account for business customers (BC).However, no resolution has been adopted.

TPM team which is responsible for the productivity of PA-C12 identified that in the recent week post-implementation of TPM, 320 adaptors were produced out of which 304 adaptors passed quality check. Further, recent market research suggests if M-DCB does not revamp features of the bank account to business customers then it will lose 15% of existing business customers. Currently, the bank pays interest @ 2% p.a.PA-C12 works through all three shifts.ABT is a leading manufacturing company. Under increasing pressure to reduce costs, to control inventory level and to improve services, RHBs Costing Department has recently undertaken a decision to implement a JIT System. Preventive maintenance time per shift is 10 minutes..