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During the busy lunch period at the Atrium Caf , customers arrive at the rate of 2 0 0 customers / hour . Studies have

During the busy lunch period at the Atrium Caf, customers arrive at the rate of 200 customers/hour. Studies have indicated that 30% of the customers order their lunch from the Grill, and 50% of customers get lunch from the Deli (the remaining 20% just get self-service items). All customers pay for their food at the cash register. On average, the grill-chef takes 40 seconds to serve a customer, the deli-chef takes 30 seconds, and the register-clerk takes 12 seconds. (Assume that all service time and interarrival times are distributed exponentially, and that there is one employee at each of the three stations.)

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