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During the hiring process for a customer relationship manager at Jocylles, a toy manufacturer, applicants were given role-playing exercises in which they were asked to
During the hiring process for a customer relationship manager at Jocylles, a toy manufacturer, applicants were given role-playing exercises in which they were asked to interact directly with a trained role player. This was designed to assess candidates' communication and interpersonal skills. Which of the following selection tests did Jocylles employ to hire a customer relationship manager? Group of answer choices Biographical data surveys Specific ability quizzes Personality quizzes Assessment centers
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