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During the staff meeting, the performance of BJ is discussed. BJ works hard but received a poor customer rating, and the manager is told to

During the staff meeting, the performance of BJ is discussed. BJ works hard but received a poor customer rating, and the manager is told to figure it out or fire BJ. Which of the following would be the best approach to try to improve BJs performance?
Provide BJ with 360-degree feedback from customers, coworkers, and managers to give him insight into how his behavior is perceived.
Implement a profit-sharing plan so that all employees receive the same percentage bonus if the restaurant they work at meets its profitability target.
Give BJ a raise because his poor performance is probably a symptom of poor motivation, and money is a great motivator.
Have BJ attend a restaurant management course at a local college.

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