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E All of the above. 40. If a patient expresses dissatisfaction with the quality of care, ignore him/her. handle the situation yourself. commiserate by
E All of the above. 40. If a patient expresses dissatisfaction with the quality of care, ignore him/her. handle the situation yourself. commiserate by discussing other office problems. A. B. C. D. Notify your superior immediately. E. Document the complaint and file the chart. 41. When talking with a hostile patient you should respond by A. B. raising your voice. terminating the conversation. American Association of Mec
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