e importance of the rooibos business to have the ability to deliver goods and services, while ensuring that performance is up to required levels by measuring it regularly and consistently. Your essay must include, but is not limited to the following: 1. A business needs to actively build competence within the supply chain in order to maintain a sustainable performance. The rooibos business needs a strategy based on "capabilitybased competition". Apply the following concepts to the rooibos business and assess how they can be utilised to improve competence: a. Rapidity; b. Coherence; c. Acuity; and d. Agility (20 marks). 2. A farming business needs to utilise resources effectively sparingly (efficiently). Every business scorecard needs to include Environmental Indicators so that planet related measures can be tracked and monitored. Justify why it would be beneficial for the rooibos business to implement and manage a scorecard that focuses on the following aspects of resource management: a. Water intensity; b. Energy intensity; and c. Raw material intensity