e Project Team should collect data to show compliance with Quality Management Plan Select one: O a. When decided by the Project Team O b. At all times O c. When insisted by the client O d. When convenient;I Quiz 1. Which of the following includes the processes required to ensure the project includes all the work and only the work required to complete the project successfully? Select one: O a. Scope management plan b. Cost management plan O c. Customer satisfaction management plan O d. Time minagement plan10. Team members are investigating quality standards that other companies are using to help their team determine what quality standards to use on the project. What step of quality management is the team involved in? Select one: O a. Plan Quality management O b. Perform Quality Control c. Perform Quality Assurance O d. Quality executional Quiz 11. A project manager and the project team worked together to develop a work breakdown structure, However, it seems project team members are doing work that is not included in the work breakdown structure. The purpose of a work breakdown structure is to: Select one: O a. The work required to create the products of the project. O b. Provide senior management with a high-level view of the project scope. O c. Include the total project scope or all of the work that must be done to complete the project. O d. Guide the cost estimate for a project, not how the work is done.13. A project manager is performing an audit on a deliverable when she hears that the team member who did the work is complaining to everyone that he is being picked on by having his task audited. You know this is not true. What lesson learned could you take to future projects? Select one: O a. Audit less frequently O b. Include the auditing policy in the scope management plan c. Tell all the team members that their deliverables will be audited at the beginning of the project O d. Use a walk-through instead of audits14. During execution a team member comes to the project manager because he is not sure of what work he needs to accomplish on the project. Which of the following documents contain detailed descriptions of work packages? Select one: O a. Cost estimates O b. Customer satisfition management O c. Budget estimates d. Scope statement15. During the completion of the project, a project manager wants to ensure that the quality of the end product is acceptable. The BEST way to do this is by. Select one: a. Performing cost/benefit analyses. O b. Checking quality levels against the standards set in the quality plan. O c. Determining the cause of a problem using a fishbone diagram. O d. Identifying the quality standards, you want the end product to meet.16. A WBS is BEST described as a tool for tracking: Select one: O a. Resources. O b. Cost. O c. The schedule. O d. Scope.17. Which statement BEST explains the phrase "quality is planned in, not inspected in." Select one: O a. Quality activities occur during the planning phase of the project. b. Quality is part of planning, not inspection. O c. It is more expensive to determine quality by inspection than by planning. O d. Planning for quality is after the fact.18. You are a project manager of a construction company. Your senior management asks you to prepare a status report to measure how the project is doing. Which document you will choose to measure the project performance and create the report? Select one: O a. Project management plan O . Scope statement O c. Project charter. O d. Statement of Work19. Quality is: Select one: O a. Meeting and exceeding the customer's expectations. O b. Conforming to management's requirements. O c. Conforming to requirements, specifications, and fitness of use. O d. Adding extras to make the customer happy.2. All of the following are outputs of Plan Quality EXCEPT? d Select one: O a. Creation of quality checklists O b. Quality management plan O c. Quality metrics d. Cost of quality20. Which of the following is a basic rule or guideline for creating a work breakdown structure? Select one: O a. A work breakdown structure should be like a to-do list, listing every task in chronological order that needs to be done to complete the project. b. A work breakdown structure should be organized by functional areas. O c. Each level of a work breakdown structure is a smaller segment of the level above. O d. The first row should describe the products of the project.21. Identifying alternative project product approaches is part of what step of the project scope management process? Select one: O a. Define Scope O b. Collect Requirements O c. Control Scope O d. Verify Scope22. The commonly known term for the continuous improvement cycle is: Select one: O a. CPDC b. ACDP O C. PDCA O d. DCPA23. One of Dr. Deming's principles of quality says: Select one: a. To Control staff, you must exert authority O b. Don't trust the staff, monitor closely O c. Drive out fear; create trust O d. Fear is the foundation of disciplined behaviour24. To increase productivity Dr. Deming's principles of quality advocate most emphatically for: Select one: a. Slogans b. Production Quotas O C. Leadership O d. MBO25. Every project should have a quality management plan: Select one: a. When insisted by the client O b. When convenient O c. When decided by the Project Team O d. At all times26. The Project Team should follow the Quality Management Plan Select one: O a. When insisted by the client O b. When convenient; O c. When decided by the Project Team O d. At all times28. You are buying an accounting software from a software product vendor. On delivery you find that the product is calculating addition, subtraction, multiplication and division functions, but not calculating percentage function. when you check your order document, you find that in your requirements document you have not mentioned any where that the product should be able to calculate the percentage of any amount when needed. What will be your approach to product acceptance? Select one: O a. You will fire the BA who wrote the Requirement Specification document. O b. You will accept the product because percentage function was not specifically requested: O c. You will pay the vendor additional amount, to include the percentage calculation capability in the product: O d. You will insist that the vendor delivers the percentage function without any payment because this is an implicit requirement, hence need not be mentioned specifically;29. Which of the following should not be a source of standards? Select one: O a. Operations Manager's Notebook b. Performing organisation c. Sponsoring Organisation O d. Industry Standards3. Your customer requested that the new railroad cars you are building for his company is constructed from heavy grade aluminum. After reviewing the requirements, two of your experts inform you that the customer would be better off with steel cars. You meet with the customer to discuss your team's findings, and he informs you to go ahead with the aluminum cars. What should you do? Select one: a. Provide aluminum cars that meet the customer's requirements b. Find a way to cut other costs and upgrade the cars to steel O c. Meet with the customer again to ensure that he understands the expert opinions about using steel instead of aluminum d. Meet with your experts to find another proposal for the customerQuiz 30. Which of the following includes the processes required to ensure the project includes all the work and only the work required to complete the project successfully? Select one: a. Time management plan b. Cost management plan O c. Customer satisfaction management plan O d. Scope management plan31. Select appropriate process/artifact for the given definition, "A component of the project management plan that describes how the scope will be defined, developed, monitored, controlled, and validated". Select one: O a. Collect Requirements b. Scope Management Plan O c. Requirements Management Plan O d. Define Scope4. A project manager decides to change the paint color of his new hand-held computer to see if the different color provides increased end-user satisfaction. In doing this, the project manager is performing: Select one: a. Fishbone analysis. b. Design of experiments. C. Benchmarking d. Statistical analysis.5. Management assigns you to a project that crosses organizational functional lines and is designed to operate at 6-sigma quality levels. The sponsor has given you cost and schedule requirements. Which of the following would NOT be an appropriate action on your part? Select one: O a. Working with the team to come up with a project plan O b. Accepting the requirements O c. Evaluating the project risks O d. Creating a detailed estimate6. Your team has suggested various ways to solve a customer problem. Some suggestion is like new ideas and some you have tried earlier. Which of the following is appropriate in this situation? Select one: O a. Use of Alternative Analysis O b. Use of Delphi Techniques O c. Use of Ishikawa Diagram O d. Use of Cost benefit analysis7. The control points in the work breakdown structure that are used for assigning work to various organizational centres (units) are referred to as: Select one: O a. Subtasks. O b. Work packages. C. Integration points. O d. Tasks.8. Who provides the key support role in creating project plans? Select one: a. Functional managers b. Senior manager c. Project team O d. Project manager9. Scope decomposition involves subdividing the major project deliverables into smaller pieces to: Select one: O a. Assist in stakeholder assignment to project tasks. b. Provide more tasks to assign resources. O c. Improve accuracy of estimates, define a baseline for project performance, and to assist responsibility work assignments. d. Provide the project duration, provide project control, and assign control charts