Question
Each one is tasked to interview a person/s in the Food and Beverage Industry. Guide questions are as follows: (1) Background of the person, and
Each one is tasked to interview a person/s in the Food and Beverage Industry.
Guide questions are as follows:
(1) Background of the person, and position assigned.
(2) Describe the organization and its relationship to the Tourism and Hospitality Industry.
(3) Identify and describe his/her duties and responsibilities in customer service.
(4) Site some difficult situations and how was is solved?
(5) In terms of Customer Service, how does one deal with a difficult client/customer or guest?
(6) Advices to share for a future practitioner in the field of F&B Service.
(You can still ask more question and be creative).
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