E-commerce business is a business model where the buying and selling of goods or services is done over the internet. When entrepreneurs move online, they establish themselves on a level playing field with larger competitors. However, e-commerce has its advantages and disadvantages.

Discuss four (4) advantages of e-commerce (4 marks)

Discuss two (2) disadvantages of e-commerce (2 marks)

Briefly discuss any four (4) social impacts of IT in the society (8 marks)

Briefly discuss any four (4) ethical issues associated with IT (8 marks)

Enterprise applications help businesses become more flexible and productive by coordinating their business processes more closely. One of these applications is Customer Relationship Management (CRM). Discuss four (4) ways that IT can improve CRM. (4 marks).

A data warehouse system makes data available to users to access as needed in addition to providing ad hoc and standardized query tools, analytical tools, and graphical reporting facilities. Discuss any two sources of data in a data warehouse. (4 marks)