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Economics A short report .the speech is general and is suitable for all reports UOB / DELL ENGL 341 FINAL EXAM PRACTICE Read the following

Economics

A short report .the speech is general and is suitable for all reports

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UOB / DELL ENGL 341 FINAL EXAM PRACTICE Read the following information about a study carried out about the mobile telecommunication companies in Bahrain, then examine the table and graph below and write * An introduction / terms of reference Findings and discussion / analysis Conclusions and recommendations Finding 1 Rank | Determinant factors Percentage of the respondents Attractive offers Calls & SMS charges Monthly call rent Monthly data rent Signal quality Voice quality Using advanced technology Quality of call center service Quality of service at retail service shops Having user friendly website Table #I. Determinants of customer satisfaction (ranked in terms of their importance in determining customer satisfaction) Finding 2 5 D.5 Dissatisfied somewhat very satisfied satified Figure # 2: Degree of Customer Satisfaction UOB / DELL ENG341 NASA / Summer 2021-2022 Final Exam Revision

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