Edward Jones is a national financial advisory firm. The company has 14,000 advisors, most of whom run a one-person office. The advisors have a great deal of autonomy to manage the customer relationship. This means: Question 18 options: The organization benefits from stability in its operations The organization is hurt by a lack of coordination The organization lacks the necessary stability to centralize its decision making The organization benefits from greater productivity, innovation, and customer serviceIt can be easy to start a change process but much more difficult to manage it over time. Which of the following is not a technique that can help ensure that change is institutionalized? Question 1 options: Training Programs Basic Communications Changing leaders who present barriers to change Changing reward systems and corporate symbols