Question
EFI's board is looking further into Lucia's idea of developing a high-end accessory line. Lucia has recently returned from touring in China. As part of
EFI's board is looking further into Lucia's idea of developing a high-end accessory line.
Lucia has recently returned from touring in China. As part of her travels, she visited a small village in Jiangsu Province, where she was amazed by the local women's silk production. She has suggested to the EFI board that, if the accessory line is determined to be a good opportunity to pursue, she would like to have women from the village produce the silk accessories. Lucia would design the accessories, incorporating the village's style, and the village would organize the women's efforts by building a small production facility. The project would help provide a more stable income and higher standard of living in the village.
EFI has a basic customer relationship management (CRM) system in place, and one of
its features is the ability to gather and analyze customer feedback very efficiently.
Recently, a number of customers have inquired about EFI making a line of skis for
young children who are just starting out on the ski hills. Further research obtained
through customer surveys indicates that a significant portion of the existing clientele
have small children or grandchildren and up to 10% of the existing clientele would likely
purchase EFI skis for a child in the family if the following conditions applied:
The skis have training features that could be removed once an appropriate skill level
has been reached.
The skis do not cost more than $1,000 per pair.
The skis have the same level of quality and durability as skis EFI produces for
adults.
Most customers surveyed were willing to forego some of the individual engineering on
the skis and use a standard setup, as their children would not yet have developed their
own unique style and would need a solid all-around performing ski.
Giulio and the board have decided to explore the idea for a line of children's skis, which
they would call Kinderskis. EFI will pursue the Kinderskis product line as long as it can
be expected to generate a 30% profit margin on sales, as this is the level needed to
meet EFI's required return on investment (ROI), based on the level of anticipated
demand. The design team has determined that the investment needed to adjust the
production processes and equipment would be fairly minimal, but the new designs
would require an investment of about $400,000. Once the designs are complete, each
pair of skis could be produced for about $850. The current design plan calls for the
following specifications to be designed into the Kinderskis:
top quality materials, equivalent to those used in the adult ski lines
varying levels of rigidity and edge shapes to allow customers to choose skis based
on the snow type usually skied (powder versus groomed runs)
a removable attachment that holds the tips together while the child learns to control
the skis
custom artwork to signify that the skis are part of the EFI brand
Required: With the target cost calculated, how should EFI proceed in light of information obtained from the target costing process? Consider investment, cost, and demand factors, and justify your guidance to EFI by relating the target costing perspective to EFI's mission, vision, and values.
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