Eileen is 23 years old and a recent college graduate who just accepted her first full-time position as a web designer. If Eileen is like most in her generation, it is likely that she will ____.

A.feel a high degree of loyalty to her employer

B.realize that it is important for her to "pay her dues" before she expects any major increases in pay or responsibilities

C.be somewhat closed-minded with little desire to consider views that differ from her own

D.have high expectations about pay and opportunities for advancement but low expectations about her employer's loyalty to her

A _____ is a set of related activities that transform inputs into outputs, thus adding value.

A.network

B.process

C.layout

D.design

_____ is a management function focused on maximizing the effectiveness of the workforce by recruiting world-class talent, promoting career development, and determining workforce strategies to boost organizational effectiveness.

A.Human resource management

B.Collective bargaining

C.Strategic market development

D.Revenue management

Using _____ distribution involves placing the products with a limited number of preferred retailers in a given area.

A.exclusive

B.inclusive

C.maximum

D.selective

The U.S. Census Bureau points out that a college degree typically doubles earning power.

A.True

B.False

Flexible schedules, training opportunities, and creative pay schedules were some of the programs adopted by major American companies to retain their younger workers before the Great Recession.

A.True

B.False

operations managers, efficiency means using resources to create the greatest value.

A.True

B.False

When customers buy products, they also "buy" all of the attributes associated with the products, such as the brand name, the image, the packaging, the reputation, and the guarantee.

A.True

B.False

One drawback of using distributors in a distribution channel is that the addition of these intermediaries increases the total number of transactions that must occur to get the good from the producer to the consumer.

A.True

B.False

Manufacturing firms hold inventories of raw materials, components and parts, work in process, and finished goods.

A.True

B.False