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Elise and many other consumers complain to the Federal Trade Commission ( FTC ) that a Faux Diamonds Company ad is deceptive. The FTC s

Elise and many other consumers complain to the Federal Trade Commission (FTC) that a Faux Diamonds Company ad is deceptive. The FTCs first step is to
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draft a formal complaint.
issue a cease-and-desist order.
investigate.
order restitution.

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