Elizabeth Burke has received several questions from other PLE managers regarding quality, customer satisfaction, and operational performance. She would like you to summarize some data from the Performance Lawn Equipment Database using statistical tools and analysis:

1. Frequency distributions and histograms for the data in the Customer Survey worksheet
2. A frequency distribution and histogram for the blade weight samples in the worksheet Blade Weight
3. Correlations among the satisfaction survey variables in the worksheet Purchasing Survey

Customer Survey
Region	Quality	Ease of Use	Price	Service
NA	4	1	3	4
NA	4	4	4	5
NA	4	5	4	3
NA	5	4	4	4
NA	5	4	5	4
NA	5	5	3	5
NA	5	4	4	2
NA	5	5	4	5
NA	4	4	4	5
NA	4	5	4	5
NA	4	5	1	4
NA	5	5	4	4
NA	5	4	3	3
NA	4	5	4	4
NA	5	4	3	5
NA	5	5	2	5
NA	5	4	2	5
NA	5	4	2	5
NA	4	5	4	4
NA	4	4	5	4
NA	4	4	2	4
NA	4	3	3	4
NA	5	5	2	5
NA	5	3	4	3
NA	5	4	4	5
NA	5	5	2	5
NA	5	5	5	3
NA	4	4	5	4
NA	5	4	4	4
NA	5	1	5	5
NA	5	4	3	5
NA	4	5	1	4
NA	4	4	3	5
NA	5	3	4	4
NA	5	5	2	4
NA	5	4	4	4
NA	5	5	4	4
NA	5	5	4	5
NA	4	3	3	5
NA	5	4	4	3
NA	5	4	3	4
NA	5	5	1	5
NA	5	4	5	4
NA	3	4	3	4
NA	5	4	2	4
NA	5	5	4	5
NA	5	5	3	4
NA	5	4	4	4
NA	5	4	4	4
NA	5	4	4	5
NA	5	4	1	4
NA	5	4	5	5
NA	5	5	3	4
NA	5	4	4	5
NA	4	3	5	5
NA	5	4	4	4
NA	5	5	5	5
NA	5	5	4	5
NA	4	4	4	4
NA	5	4	5	5
NA	4	5	5	4
NA	5	5	5	4
NA	5	5	3	5
NA	5	4	4	4
NA	5	4	5	2
NA	4	4	5	5
NA	4	4	4	5
NA	5	4	4	4
NA	5	4	3	5
NA	5	4	5	4
NA	5	5	4	5
NA	5	4	4	4
NA	5	4	5	2
NA	5	3	4	5
NA	5	4	5	5
NA	5	4	1	5
NA	4	5	3	5
NA	3	5	2	5
NA	5	5	4	4
NA	4	4	3	5
NA	3	2	4	5
NA	1	4	3	4
NA	4	5	3	5
NA	5	5	4	4
NA	4	5	5	5
NA	5	5	4	5
NA	5	5	4	4
NA	4	2	4	5
NA	5	4	5	4
NA	5	4	5	4
NA	5	5	4	3
NA	5	5	5	5
NA	4	5	5	3
NA	5	5	4	5
NA	4	4	5	5
NA	5	5	3	4
NA	4	5	2	4
NA	5	5	5	4
NA	4	5	4	3
NA	4	5	5	4
SA	5	4	3	5
SA	5	4	2	4
SA	5	4	5	5
SA	4	2	4	5
SA	5	4	4	5
SA	4	5	2	5
SA	5	4	4	4
SA	4	5	3	5
SA	4	4	4	3
SA	4	4	2	4
SA	5	4	3	4
SA	3	3	5	5
SA	5	4	3	4
SA	5	4	2	5
SA	4	4	3	4
SA	4	4	3	5
SA	1	5	3	4
SA	5	4	2	4
SA	4	4	4	4
SA	4	4	5	5
SA	5	4	2	4
SA	4	4	5	5
SA	4	4	4	3
SA	3	3	4	5
SA	5	4	4	4
SA	4	4	4	1
SA	4	5	5	5
SA	4	1	4	5
SA	4	5	4	4
SA	4	4	4	5
SA	5	4	3	4
SA	4	4	4	5
SA	5	5	4	3
SA	5	5	4	4
SA	4	4	2	4
SA	4	4	4	5
SA	5	4	4	5
SA	5	4	4	4
SA	5	4	1	4
SA	3	4	4	5
SA	4	3	5	4
SA	4	4	2	3
SA	5	4	3	3
SA	4	3	4	5
SA	5	3	5	5
SA	5	4	4	4
SA	5	4	4	4
SA	3	4	3	4
SA	4	4	1	4
SA	4	3	4	3
Eur	4	5	5	3
Eur	4	4	4	2
Eur	3	4	5	4
Eur	3	4	1	3
Eur	4	4	5	5
Eur	5	5	5	5
Eur	5	5	5	1
Eur	4	5	5	4
Eur	3	4	4	4
Eur	3	5	3	3
Eur	4	4	5	4
Eur	5	4	5	5
Eur	5	3	4	4
Eur	5	5	4	5
Eur	3	4	4	4
Eur	4	5	4	5
Eur	4	5	4	4
Eur	5	4	4	5
Eur	4	5	4	4
Eur	3	5	3	4
Eur	4	4	4	2
Eur	5	5	3	4
Eur	5	3	4	5
Eur	4	5	2	4
Eur	4	3	4	4
Eur	5	4	3	3
Eur	2	4	4	4
Eur	5	4	5	4
Eur	4	5	4	3
Eur	5	4	1	5
Pac	5	4	4	5
Pac	5	5	5	5
Pac	4	4	4	4
Pac	4	3	4	4
Pac	5	4	5	4
Pac	4	4	4	4
Pac	5	5	4	5
Pac	4	2	3	3
Pac	3	4	4	4
Pac	5	4	4	5
China	5	5	4	4
China	5	5	4	3
China	4	4	3	3
China	4	4	3	3
China	4	4	3	2
China	4	4	3	3
China	4	4	3	2
China	3	4	3	3
China	3	4	2	2
China	2	3	2	1

Blade Weight
Sample	Weight
1	4.88
2	4.92
3	5.02
4	4.97
5	5.00
6	4.99
7	4.86
8	5.07
9	5.04
10	4.87
11	4.77
12	5.14
13	5.04
14	5.00
15	4.88
16	4.91
17	5.09
18	4.97
19	4.98
20	5.07
21	5.03
22	5.12
23	5.08
24	4.86
25	5.11
26	4.92
27	5.18
28	4.93
29	5.12
30	5.08
31	4.75
32	4.99
33	5.00
34	4.91
35	5.18
36	4.95
37	4.63
38	4.89
39	5.11
40	5.05
41	5.03
42	5.02
43	4.96
44	5.04
45	4.93
46	5.06
47	5.07
48	5.00
49	5.03
50	5.00
51	4.95
52	4.99
53	5.02
54	4.90
55	5.10
56	5.01
57	4.84
58	5.01
59	4.88
60	4.97
61	4.97
62	5.06
63	5.06
64	5.04
65	4.87
66	5.00
67	5.03
68	5.02
69	5.02
70	5.06
71	5.21
72	5.09
73	4.97
74	5.01
75	4.90
76	4.89
77	4.93
78	5.16
79	5.02
80	5.01
81	5.10
82	5.03
83	5.07
84	4.92
85	5.08
86	4.96
87	4.74
88	4.91
89	5.12
90	5.00
91	4.93
92	4.88
93	4.88
94	4.81
95	5.16
96	5.03
97	4.87
98	5.09
99	4.94
100	5.08
101	4.97
102	5.23
103	5.12
104	5.09
105	5.12
106	4.93
107	4.79
108	5.10
109	5.12
110	4.86
111	5.00
112	4.94
113	4.95
114	4.95
115	4.87
116	5.09
117	4.94
118	5.01
119	5.04
120	5.05
121	5.05
122	4.97
123	4.96
124	4.96
125	4.99
126	5.04
127	4.91
128	5.19
129	5.03
130	4.99
131	5.12
132	4.97
133	4.88
134	5.07
135	5.01
136	4.89
137	4.95
138	5.09
139	5.09
140	4.89
141	4.93
142	4.85
143	5.03
144	4.92
145	5.09
146	4.99
147	4.92
148	4.87
149	4.90
150	5.02
151	5.21
152	5.02
153	4.9
154	5
155	5.16
156	5.03
157	4.96
158	5.04
159	4.98
160	5.07
161	5.02
162	5.08
163	4.85
164	4.9
165	4.97
166	5.09
167	4.89
168	4.87
169	5.01
170	4.97
171	5.87
172	5.33
173	5.11
174	5.07
175	4.93
176	4.99
177	5.04
178	5.14
179	5.09
180	5.06
181	4.85
182	4.93
183	5.04
184	5.09
185	5.07
186	4.99
187	5.01
188	4.88
189	4.93
190	5.1
191	4.94
192	4.88
193	4.89
194	4.89
195	4.85
196	4.82
197	5.02
198	4.9
199	4.73
200	5.04
201	5.07
202	4.81
203	5.04
204	5.03
205	5.01
206	5.14
207	5.12
208	4.89
209	4.91
210	4.97
211	4.98
212	5.01
213	5.01
214	5.09
215	4.93
216	5.04
217	5.11
218	5.07
219	4.95
220	4.86
221	5.13
222	4.95
223	5.22
224	4.81
225	4.91
226	4.95
227	4.94
228	4.81
229	5.11
230	4.81
231	4.97
232	5.07
233	5.03
234	4.81
235	4.95
236	4.89
237	5.08
238	4.93
239	4.99
240	4.94
241	5.13
242	5.02
243	5.07
244	4.82
245	5.03
246	4.85
247	4.89
248	4.82
249	5.18
250	5.02
251	5.05
252	4.88
253	5.08
254	4.98
255	5.02
256	4.99
257	5.02
258	5.03
259	5.02
260	5.07
261	4.95
262	4.95
263	4.94
264	5.12
265	5.08
266	4.91
267	4.96
268	4.96
269	4.94
270	5.19
271	4.91
272	5.01
273	4.93
274	5.05
275	4.96
276	4.92
277	4.95
278	5.08
279	4.97
280	5.04
281	4.94
282	4.98
283	5.03
284	5.05
285	4.91
286	5.09
287	5.21
288	4.87
289	5.02
290	4.81
291	4.96
292	5.06
293	4.86
294	4.96
295	4.99
296	4.94
297	5.06
298	4.95
299	5.02
300	5.01
301	5.04
302	5.01
303	5.02
304	5.03
305	5.18
306	5.08
307	5.14
308	4.92
309	4.97
310	4.92
311	5.14
312	4.92
313	5.03
314	4.98
315	4.76
316	4.94
317	4.92
318	4.91
319	4.96
320	5.02
321	5.13
322	5.13
323	4.92
324	4.98
325	4.89
326	4.88
327	5.11
328	5.11
329	5.08
330	5.03
331	4.94
332	4.88
333	4.91
334	4.86
335	4.89
336	4.91
337	4.87
338	4.93
339	5.14
340	4.87
341	4.98
342	4.88
343	4.88
344	5.01
345	4.93
346	4.93
347	4.99
348	4.91
349	4.96
350	4.78

Purchasing Survey
Delivery speed	Price level	Price flexibility	Manufacturing image	Overall service	Salesforce image	Product quality	Usage Level	Satisfaction Level	Size of firm	Purchasing Structure	Industry	Buying Type
4.1	0.6	6.9	4.7	2.4	2.3	5.2	32	4.2	0	0	1	1
1.8	3	6.3	6.6	2.5	4	8.4	43	4.3	1	1	0	1
3.4	5.2	5.7	6	4.3	2.7	8.2	48	5.2	1	1	1	2
2.7	1	7.1	5.9	1.8	2.3	7.8	32	3.9	1	1	1	1
6	0.9	9.6	7.8	3.4	4.6	4.5	58	6.8	0	0	1	3
1.9	3.3	7.9	4.8	2.6	1.9	9.7	45	4.4	1	1	1	2
4.6	2.4	9.5	6.6	3.5	4.5	7.6	46	5.8	0	0	1	1
1.3	4.2	6.2	5.1	2.8	2.2	6.9	44	4.3	1	1	0	2
5.5	1.6	9.4	4.7	3.5	3	7.6	63	5.4	0	0	1	3
4	3.5	6.5	6	3.7	3.2	8.7	54	5.4	1	1	0	2
2.4	1.6	8.8	4.8	2	2.8	5.8	32	4.3	0	0	0	1
3.9	2.2	9.1	4.6	3	2.5	8.3	47	5	0	0	1	2
2.8	1.4	8.1	3.8	2.1	1.4	6.6	39	4.4	1	1	0	1
3.7	1.5	8.6	5.7	2.7	3.7	6.7	38	5	0	0	1	1
4.7	1.3	9.9	6.7	3	2.6	6.8	54	5.9	0	0	0	3
3.4	2	9.7	4.7	2.7	1.7	4.8	49	4.7	0	0	0	3
3.2	4.1	5.7	5.1	3.6	2.9	6.2	38	4.4	0	1	1	2
4.9	1.8	7.7	4.3	3.4	1.5	5.9	40	5.6	0	0	0	2
5.3	1.4	9.7	6.1	3.3	3.9	6.8	54	5.9	0	0	1	3
4.7	1.3	9.9	6.7	3	2.6	6.8	55	6	0	0	0	3
3.3	0.9	8.6	4	2.1	1.8	6.3	41	4.5	0	0	0	2
3.4	0.4	8.3	2.5	1.2	1.7	5.2	35	3.3	0	0	0	1
3	4	9.1	7.1	3.5	3.4	8.4	55	5.2	0	1	0	3
2.4	1.5	6.7	4.8	1.9	2.5	7.2	36	3.7	1	1	0	1
5.1	1.4	8.7	4.8	3.3	2.6	3.8	49	4.9	0	0	0	2
4.6	2.1	7.9	5.8	3.4	2.8	4.7	49	5.9	0	0	1	3
2.4	1.5	6.6	4.8	1.9	2.5	7.2	36	3.7	1	1	0	1
5.2	1.3	9.7	6.1	3.2	3.9	6.7	54	5.8	0	0	1	3
3.5	2.8	9.9	3.5	3.1	1.7	5.4	49	5.4	0	0	1	3
4.1	3.7	5.9	5.5	3.9	3	8.4	46	5.1	1	1	0	2
3	3.2	6	5.3	3.1	3	8	43	3.3	1	1	0	1
2.8	3.8	8.9	6.9	3.3	3.2	8.2	53	5	0	1	0	3
5.2	2	9.3	5.9	3.7	2.4	4.6	60	6.1	0	0	0	3
3.4	3.7	6.4	5.7	3.5	3.4	8.4	47	3.8	1	1	0	1
2.4	1	7.7	3.4	1.7	1.1	6.2	35	4.1	1	1	0	1
1.8	3.3	7.5	4.5	2.5	2.4	7.6	39	3.6	1	1	1	1
3.6	4	5.8	5.8	3.7	2.5	9.3	44	4.8	1	1	1	2
4	0.9	9.1	5.4	2.4	2.6	7.3	46	5.1	0	0	1	3
0	2.1	6.9	5.4	1.1	2.6	8.9	29	3.9	1	1	1	1
2.4	2	6.4	4.5	2.1	2.2	8.8	28	3.3	1	1	1	1
1.9	3.4	7.6	4.6	2.6	2.5	7.7	40	3.7	1	1	1	1
5.9	0.9	9.6	7.8	3.4	4.6	4.5	58	6.7	0	0	1	3
4.9	2.3	9.3	4.5	3.6	1.3	6.2	53	5.9	0	0	0	3
5	1.3	8.6	4.7	3.1	2.5	3.7	48	4.8	0	0	0	2
2	2.6	6.5	3.7	2.4	1.7	8.5	38	3.2	1	1	1	1
5	2.5	9.4	4.6	3.7	1.4	6.3	54	6	0	0	0	3
3.1	1.9	10	4.5	2.6	3.2	3.8	55	4.9	0	0	1	3
3.4	3.9	5.6	5.6	3.6	2.3	9.1	43	4.7	1	1	1	2
5.8	0.2	8.8	4.5	3	2.4	6.7	57	4.9	0	0	1	3
5.4	2.1	8	3	3.8	1.4	5.2	53	3.8	0	0	1	3
3.7	0.7	8.2	6	2.1	2.5	5.2	41	5	0	0	0	2
2.6	4.8	8.2	5	3.6	2.5	9	53	5.2	1	1	1	2
4.5	4.1	6.3	5.9	4.3	3.4	8.8	50	5.5	1	1	0	2
2.8	2.4	6.7	4.9	2.5	2.6	9.2	32	3.7	1	1	1	1
3.8	0.8	8.7	2.9	1.6	2.1	5.6	39	3.7	0	0	0	1
2.9	2.6	7.7	7	2.8	3.6	7.7	47	4.2	0	1	1	2
4.9	4.4	7.4	6.9	4.6	4	9.6	62	6.2	1	1	0	2
5.4	2.5	9.6	5.5	4	3	7.7	65	6	0	0	0	3
4.3	1.8	7.6	5.4	3.1	2.5	4.4	46	5.6	0	0	1	3
2.3	4.5	8	4.7	3.3	2.2	8.7	50	5	1	1	1	2
3.1	1.9	9.9	4.5	2.6	3.1	3.8	54	4.8	0	0	1	3
5.1	1.9	9.2	5.8	3.6	2.3	4.5	60	6.1	0	0	0	3
4.1	1.1	9.3	5.5	2.5	2.7	7.4	47	5.3	0	0	1	3
3	3.8	5.5	4.9	3.4	2.6	6	36	4.2	0	1	1	2
1.1	2	7.2	4.7	1.6	3.2	10	40	3.4	1	1	1	1
3.7	1.4	9	4.5	2.6	2.3	6.8	45	4.9	0	0	0	2
4.2	2.5	9.2	6.2	3.3	3.9	7.3	59	6	0	0	0	3
1.6	4.5	6.4	5.3	3	2.5	7.1	46	4.5	1	1	0	2
5.3	1.7	8.5	3.7	3.5	1.9	4.8	58	4.3	0	0	0	3
2.3	3.7	8.3	5.2	3	2.3	9.1	49	4.8	1	1	1	2
3.6	5.4	5.9	6.2	4.5	2.9	8.4	50	5.4	1	1	1	2
5.6	2.2	8.2	3.1	4	1.6	5.3	55	3.9	0	0	1	3
< There are 3 Steps involved in it Step: 1 Get Instant Access to Expert-Tailored Solutions See step-by-step solutions with expert insights and AI powered tools for academic success Step: 2 Step: 3 Ace Your Homework with AI Get the answers you need in no time with our AI-driven, step-by-step assistance Get Started Recommended Textbook for Doing Data Analysis With SPSS Version 18.0 Authors: Dennis Coon, Robert H Carver, Jane Gradwohl Nash 5th Edition 1133171281, 9781133171287 More Books Students also viewed these Mathematics questions Question ★★★★★ In late 2007, Radiohead released its album In Rainbows for downloading directly from its Web site. The band adopted an unusual pricing strategy: Let each consumer decide how much to pay. This looks... Answered: 1 week ago Question ★★★★★ Why is manufacturing overhead applied to products when product costs are used in making pricing decisions? Answered: 1 week ago Question ★★★★★ You can also do comparisons between those who responded on the first wave, second wave, and so on. Answered: 1 week ago Question ★★★★★ Silver Lining, Inc., provides investment advisory services. The company adjusts its accounts monthly, but performs closing entries annually on December 31. The firms unadjusted trial balance dated... Answered: 1 week ago Question ★★★★★ Problem 4: (a) Suppose that there are many stocks in the security market and that the characteristics of Stocks A and B are given as follows Stock Expected Return Standard Deviation A 10% 5% B 15%... Answered: 1 week ago Question ★★★★★ What is the annual growth rate of P(t) = 50(1.62)* (where t is given in years) as a percent? Be sure to show all your work. Answered: 1 week ago Question ★★★★★ Question 2 (20 marks) A vertical sag curve 220 m long connects a falling gradient of 5 in 100 and a rising gradient of 3 in 100. The RL and chainage of the gradient intersection point (I) is 90m and... Answered: 1 week ago Question ★★★★★ (b) A stock price is currently $100. Over each of the next two six-month periods it is expected to go up by 10% or down by 10%. The risk-free interest rate is 8% per annum with annual compounding... Answered: 1 week ago Question ★★★★★ Fill in the amounts for the Norfolk Southern statement of changes in retained earnings. Note: Use negative signs with your answers, when appropriate. Norfolk Southern Inc. Consolidated Statements of... Answered: 1 week ago Question ★★★★★ In a sample of 3,200 registered voters, 1,440, or 45%, approve of the way the president is doing his job. A political pollster states, "Forty five percent of all voters approve of the president."... Answered: 1 week ago Question ★★★★★ Harris Fabrics computes its plantwide predetermined overhead rate annually on the basis of direct labor-hours. At the beginning of the year, it estimated that 30,000 direct labor-hours would be... Answered: 1 week ago Question ★★★★★ Introductory Material In earlier experiments, you studied linear motion. In this experiment you will study rotational motion. It's possible to draw analogies between linear and rotational motion as... Answered: 1 week ago Question ★★★★★ 7. Find four examples that illustrate the statement: Beyond a certain point, open-ness regarding information and communication can become detrimental to relationships. Answered: 1 week ago Question ★★★★★ 2. In this chapter, the reader should reflect on the following concepts: Answered: 1 week ago Question ★★★★★ 1. To gain knowledge about the way information is stored in memory. Answered: 1 week ago Previous Question Next Question View Answer in SolutionInn App Services Sitemap Fun Definitions Become Tutor Study Help Categories Recent Questions Expert Questions Company Info Security Copyrights Privacy Policy Terms & Conditions SolutionInn Fee Scholarship Get In Touch About Us Contact Us Career Jobs FAQ Campus Ambassador Secure Payment Download Our App © 2024 SolutionInn. All Rights Reserved