Elliott runs an educational technology company. He is introducing a new sales software system which will modernize the sales cycle. Having said that, employees have been working with the old system for five years. He invites four employees to serve on an advisory committee to guide the implementation of this system. What change management strategy is Elliott employing? Question 40 options: a) Reinforcing new ways of doing things b) Creating a sense of urgency c) Developing a shared vision d) Creating a guiding coalition e) Joint diagnosis of the