Elsa Maxwell supervises five full-time employees and seven part-timers. The full-time employees are motivated and productive. They are happy with their jobs and the company's incentive plan. The part-time employees are a different story. They are unmotivated, unproductive, and complain constantly. Their main complaints are as follows: (1) full-timers get the best tasks, the best hours, and the most support; (2) full-timers get financial incentives that are unavailable to part-timers; and (3) full-timers are included in the decision-making process, but part-timers are not. Maxwell's boss has given her one week to come up with a plan for transforming these part-time employees into motivated, productive members of the team. Put yourself in Elsa Maxwell's place. Develop the plan.